Australian Embassy
Tokyo
Japan

Mental Health and Counselling Services

The following is provided for the information of Australian travellers and those needing assistance in Japan. While every care has been taken, Australian missions in Japan cannot accept any responsibility for the ability or probity of the practitioners listed, nor for any fees incurred.

 

If you or someone you know is suffering from a mental health condition, refer to the Mental Health page on the Smartraveller website to learn more about what we can and cannot do to assist Australians living or travelling abroad.

TELL Japan

TELL Japan provides free, confidential telephone counselling in English via its Lifeline, and in-person counselling for a fee.

http://telljp.com/

Tel: 03-5774-0992

Chat: https://telljp.com/lifeline/tell-chat/

International Mental Health Professionals Japan (IMHPJ)

International Mental Health Professionals Japan (IMHPJ) is a network of individuals and organisations providing mental health care, therapy and related services to people of various nationalities living in Japan.

Find a therapist via the IMHPJ website: http://www.imhpj.org/

Medical Facilities

The Japan National Tourism Organization maintains a list of hospitals by location with English/other foreign language-speaking staff.

Locate a hospital

Lifeline Crisis Support Hotline in Australia

In addition to local resources, Australians in need of counselling services overseas can contact our 24-hour Consular Emergency Centre on 03-5232-4111 (from within Japan) to be transferred to the Lifeline Crisis Support Hotline in Australia.

Counselling for Victims of Sexual Assault

If you, or a friend or family member, have been sexually assaulted overseas, refer to the Sexual Assault page on the Smartraveller website to learn more about how consular staff can provide support. For telephone or in-person counselling in Japan, contact TELL (details above). Alternatively, you can telephone our 24-hour Consular Emergency Centre on 03-5232-4111 (from within Japan) to be transferred to a sexual assault counselling service in Australia.

The Sexual Assault Relief Center (SARC) Tokyo can also provide support with seeking medical or police assistance. SARC Tokyo has a 24-hour hotline for sexual assault survivors (English support may not be available at all times) and can provide other resourses which may be of assistance depending on your circumstances.