For information on Australia’s visa and citizenship programs, information is available on our websites.
If your enquiry cannot be answered by the information available on our websites, there are several ways to contact the Australian Embassy in Tokyo.
Our preferred method of contact is by email.
Please note that progress enquiries within global processing times are unlikely to receive a response. This is to ensure that we devote our resources to progressing and finalising visa and citizenship applications.
Email: firstname.lastname@example.org (Email size must be under 5MB)
Telephone: 81 3 5232 4111
Telephone enquiry hours are between 9 am - 11 am, Monday to Friday excluding Embassy holidays.
* See: Embassy holidays
Postal and Street Address:
Visa Section, Australian Embassy
2-1-14 Mita, Minato-ku,
* See: Can I visit the Visa and Citizenship Office at the Embassy to discuss my visa application?
* For contact information on the Visa Section at the Australian Embassy in Seoul, please refer to the Visa Section Contact Details on the Seoul’s website.