We want to be fair to all applicants, so we process applications in date order, with older applications finalised before more recently lodged ones.
But we also understand that sometimes circumstances change and/or people may need to travel urgently. In those circumstances, we can process applications quicker.
As a general rule, the circumstances need to be outside the applicant's control, and cannot be caused or brought about by the applicant's own actions.
What’s urgent?
We will consider ‘urgent processing’ in the following circumstances:
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Compelling and/or compassionate circumstances outside the applicant's control. For example:
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an immediate family member in Australia is critically ill or injured
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a sudden death in the family in Australia
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Australia’s interest. For example:
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a senior government official or delegation needs to travel to Australia to attend meetings with their Australian government counterparts
What’s not urgent?
We will not consider 'urgent processing' where the circumstances are the result of the applicant's bad planning. For example:
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Applicants should check the visa & citizenship processing times before they apply, and ensure that they apply with enough time to allow us to process their application within these processing times.
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Student visa applicants who enrol late in a course and ask for urgent processing to avoid missing the course commencement date will not be given priority.
I want to know about visa & citizenship processing times
I want to know where I can get health check / police certificate (search by country)
All documents not in English must be accompanied with its English translation.
English translation must be completed by a NAATI (National Accreditation Authority for Translators and Interpreters) translator or a professional translator accredited in Japan. The translation should be on company letterhead which includes the translator’s official company stamp/seal and their contact details.
You must provide an official document that can confirm your parents who hold custodial/parental rights over you. For example, if the applicant is Japanese, Koseki Tohon will show the name of your father and mother. Also it will show any change to the custodial/parental rights over the applicant(child). If the applicant is not Japanese and was born in Japan, Shussei Todoke Kisai Jiko Shomeisho is the acceptable official birth certificate. Please note that Resident Certificate is not an acceptable birth certificate.
Your parents must provide consent for you to travel to Australia. Please provide Form 1229 – Consent to grant an Australian visa to a child under the age of 18 years completed by both of your parents. Parents’ identification documents (for example, passport copy) should be accompanied with the Form 1229 so that the visa processing officer can verify the form was signed by the right person. If one of parents have lost his/her custodial/parental rights by divorce or other circumstances and therefore the consent from the parent is not required, please provide evidentiary documents to support that claim.
If you are travelling with or stay in Australia with someone other than a parent, Form 1257 – Undertaking Declaration must be completed by the guardian and provided. The guardian’s identification documents (for example, passport copy) should be accompanied with the Form 1257.
Please do not contact the Australian Embassy in Tokyo to make an appointment to submit your biometrics. The letter does not ask you to call the embassy, and the embassy does not have biometric collection facilities.
The letter you received is generated automatically because of the information you provided in your application. The case officer who assesses your application will decide if you need to submit biometrics and if you are required to do so, the officer will advise you.
You do not need to take any action until a case officer asks you to.
There is no minimum passport validity required to apply for an Australian visa or to enter Australia.
You must have a valid passport and valid visa when you board your flight and when you enter Australia.
However, as a general rule the travel industry recommends that your passport is valid for at least 6 months as some airlines and countries have a 6-month rule. You should check with your airline and any country you may be transiting on the way to Australia.
I want to notify change of circumstances
I want to check visa details & conditions - VEVO
I want to update my passport details
‘International Movement Records’ shows the specific dates for your movements in and out of Australia.
If you wish to get this document, please apply online directly via the Department of Home Affairs website.
It takes about 4 weeks to issue the International Movement Records. We will send you the issued document
by email. Please do not make multiple requests or contact the immigration office to check the progress within the processing time.
If you have any questions regarding obtaining your International Movement Records, please submit an enquiry to the Department of Home Affairs via the Australian Immigration Enquiry Form.
The Australian Embassy in Tokyo is unable to provide advice regarding International Movement Records.
I want to access my superannuation
I want to report fraud/visa scams
You can ask for your temporary visa to be cancelled, but not your permanent visa.
To ask for cancellation of your temporary visa:
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Log in to your ImmiAccount
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Click ‘My application summary’ and search by TRN number
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Click ‘Update us’ and use the link ‘Request to cancel a temporary resident visa’
Before asking for cancellation of your visa, please note:
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You do not need to cancel a visa to be granted a new visa. A new visa (other than an ETA) will usually cease any other visa you held.
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If you hold a Student visa and you stop or defer your study, you do not need to ask for your visa to be cancelled, but you must tell your education provider that you want to stop or defer your course.
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If you hold a Student visa but you want to travel to Australia for a visit (not for study), do not apply for an ETA because the ETA will not cease your Student visa. Please apply for a Visitor (subclass 600) visa because this visa will automatically cease your Student visa.
Please visit our websites before contacting us.
We will not answer emails or questions if the information is available on this website or the Department of Home Affairs website.
If the information is not available , you can Contact Us.