For more information about our services, please visit our FAQs page. For any further enquiries, please use the contact details below.
Visa and immigration enquiries
Counter service is only provided by appointment only.
Email: immigration.tokyo@dfat.gov.au (Email size must be under 5MB)
Telephone: 81 3 5232 4111
Telephone enquiry hours are between 9 am – 11am, Monday to Friday excluding Embassy holidays.
See: Embassy holidays
Postal and Street Address:
Visa Section, Australian Embassy
2-1-14 Mita, Minato-ku,
Tokyo 108-8361
For contact information on the Visa Section at the Australian Embassy in Seoul, please refer to the Visa Section Contact Details on the Seoul’s website.
Consular enquiries
For enquiries concerning Australian passports, notarial and document legalisation services, marriage and divorce, or consular assistance for Australians, please contact your nearest Australian mission.
Please include your full name, address and contact details in your email to help us manage your enquiry more efficiently.
- Australian Embassy Tokyo
- Australian Consulate-General Osaka
- Australian Consulate-General Fukuoka
- Australian Consulate Sapporo
Emergency contact
For the 24-hour Consular Emergency Centre, please call:
- 03 5232 4111 (within Japan)
- 1300 555 135 (within Australia)
- +61 2 6261 3305
Please visit our Getting assistance page for more details.
Media-related enquiries
Email: enquiry.tokyo@dfat.gov.au
For media enquiries from Australia, please contact the DFAT head office in Canberra.