Australian Embassy Tokyo

2-1-14 Mita, Minato-ku
Tokyo 108-8361
Tel: 03-5232-4111

Opening hours

Passport and Notarial services are by appointment only.

Consular office is open: 9:00-12:30 and 13:30-17:00 (Monday - Friday, excluding Embassy holidays)

Consular, notarial, and Australian passport enquiries: [email protected]

The Australian Embassy in Tokyo and the Australian Consulate General in Osaka cannot provide advice on visa, immigration, citizenship and travel restriction matters. For enquiries related to those topics, please contact the Department of Home Affairs directly.

Visa (ETA), immigration, citizenship and travel restriction related enquiries:
Phone: Global Service Centre (GSC) +61 2 6196 0196 (press option 6 for language support)
Written: Australian Immigration Enquiry Form

When visiting the Embassy in Tokyo or Consulate-General in Osaka for consular, passport or notarial services you must have an appointment. Please arrive no earlier than 15 minutes prior to your appointment in Tokyo and 5 minutes prior to your appointment in Osaka. We ask that you avoid bringing anyone to your appointment who is not required to attend. Please do not attend an appointment if you are feeling unwell or have been in contact with someone who has been unwell. If you need to reschedule your appointment, this can be done online or contact us to reschedule it.

Access

Please click here for map and public transport directions [PDF]

Facilities

*For those visiting the Embassy on official business or for consular, notarial or passports services

Nursing Room

For carers of babies and young children
Hot water for milk can be provided by the Consular Section

Multi-Purpose Toilet and Baby Change

Spacious toilet for multi-purpose use including for those with special needs
Baby change table

Wheelchair Access

Wheelchair access to all public areas

If you are visiting the Embassy for consular, notarial or passport services and have mobility difficulties or other special needs for which you would like to request assistance, please email the Consular Section with details: [email protected].