If you or someone you know is suffering from a mental health condition, refer to the Mental Health page on the Smartraveller website to learn more about what we can and cannot do to assist Australians living or travelling abroad.
TELL Japan
TELL Japan provides free, confidential telephone counselling in English via its Lifeline, and in-person counselling for a fee.
Tel: 03-5774-0992
Chat: https://telljp.com/lifeline/tell-chat/
International Mental Health Professionals Japan (IMHPJ)
International Mental Health Professionals Japan (IMHPJ) is a network of individuals and organisations providing mental health care, therapy and related services to people of various nationalities living in Japan.
Find a therapist via the IMHPJ website: http://www.imhpj.org/
Medical Facilities
Multilingual Medical Facilities Search
The Japan National Tourism Organization maintains a list of medical facilities by location with English/other foreign language-speaking staff.
English-speaking Mental Health Services
| Medical Facility |
Languages |
Services |
|
Roppongi Clinic Website: https://www.roppongi-clinic.jp/english-page/ Rokuwa Building 5F Tel: 03-6262-3459 |
English Japanese Korean Russian Thai Tagalog |
Accepts Japanese Health Insurance (National Insurance and Social Insurance) Psychiatric diagnosis and treatment Psychological testing and talk therapy Referral services to specialised institutions Emergency prescriptions upon consultation Open every day, including weekday evenings and holidays Online same-day bookings available |
|
American Clinic Tokyo Website: https://www.americanclinictokyo.com/ No.1 Niikura Building 3F Tel: 03-6441-0969 |
English Japanese |
Native English-speaking doctors Psychological counselling Psychiatric services Online video call consultations with doctors available Emergency prescriptions upon consultation Medication can be sent by postal mail Services by appointment only |
|
Tokyo Surgical and Medical Clinic Website: https://tmsc.jp/ 32 Shiba Koen Building 2F Tel: 03-3436-3028 |
English Japanese |
Native English-speaking general practitioners who can see mental health consultations Cognitive Behavioural Therapy available in English Australian general practitioner available |
Lifeline Crisis Support Hotline in Australia
In addition to local resources, Australians in need of counselling services overseas can contact our 24-hour Consular Emergency Centre on 03-5232-4111 (from within Japan) to be transferred to the Lifeline Crisis Support Hotline in Australia.
Counselling for Victims of Sexual Assault
If you, or a friend or family member, have been sexually assaulted overseas, refer to the Sexual Assault page on the Smartraveller website to learn more about how consular staff can provide support. For telephone or in-person counselling in Japan, contact TELL (details above). Alternatively, you can telephone our 24-hour Consular Emergency Centre on 03-5232-4111 (from within Japan) to be transferred to a sexual assault counselling service in Australia.
The Sexual Assault Relief Center (SARC) Tokyo can also provide support with seeking medical or police assistance. SARC Tokyo has a 24-hour hotline for sexual assault survivors (English support may not be available at all times) and can provide other resourses which may be of assistance depending on your circumstances.